Shipping Policy – RushMart

Last Updated: August 28, 2026

At RushMart, we aim to process and deliver your orders safely and as quickly as possible. Please read the following Shipping Policy before placing your order.

1. Order Processing

• Orders are normally processed within 1–3 business days after payment or order confirmation.
• Orders placed on weekends or public holidays may be processed on the next business day.
• You will receive order/shipping information when your order is dispatched, where tracking is available.

2. Delivery Time

Estimated delivery times may vary depending on the destination, courier service, product availability, and other circumstances.

Pakistan: Approximately 3–7 business days.

International Orders: Approximately 7–20 business days, depending on the destination and shipping method.

Delivery times are estimates and are not guaranteed.

3. Shipping Charges

Shipping charges are calculated according to the delivery location, package size/weight, shipping method, and applicable courier charges.

Any applicable shipping fee will be displayed during checkout before you complete your purchase.

From time to time, RushMart may offer free shipping promotions on selected products or orders.

4. Tracking Your Order

When tracking is available, RushMart may provide a tracking number after your order has been shipped.

Please allow some time for the courier's tracking system to update after dispatch.

5. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect or incomplete address, phone number, or other customer-provided information, additional shipping charges may apply for re-delivery.

6. Delayed Deliveries

Although we work with reliable shipping providers, delivery may occasionally be delayed due to:

• Weather conditions
• Public holidays
• Courier delays
• High order volumes
• Customs clearance
• Incorrect or incomplete delivery information
• Other circumstances beyond our reasonable control

RushMart is not responsible for delays caused by circumstances outside our control.

7. International Shipping & Customs

For international orders, customs duties, taxes, import fees, or other charges may apply depending on the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs procedures may also cause additional delivery delays.

8. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible.

For damaged packages, please provide photos/videos of the package and product so we can investigate the issue with the shipping provider.

9. Multiple Products in One Order

If an order contains multiple products, RushMart may ship the products together or separately depending on product availability, warehouse location, and fulfillment arrangements.

You may receive separate tracking information for different shipments.

10. Delivery Confirmation

Once the courier confirms delivery to the address provided at checkout, the order may be considered delivered.

If you have not received your package despite a delivery confirmation, please contact RushMart promptly so we can investigate with the courier.

11. Contact Us

If you have any questions about shipping or your order, please contact us:

Store Name: RushMart
Email: rashidtanner31@gmail.com
Phone/WhatsApp: +923012043772
Business Adress: in Pakistan

Thank you for shopping with RushMart.